FAQ
Frequently Asked Questions
Got questions about your move? We're here to help. Call us on 1300 562 568 anytime.
Every move is different. Pricing depends on factors such as the size of the load, distance, access, and the number of removalists required. We focus on transparent pricing with no hidden fees.
If a move involves stairs, long carry distances, or limited access, it may take additional time. Letting us know these details upfront helps us provide an accurate quote.
We take all care when handling your items and carry standard transit insurance for major incidents. For added peace of mind, we recommend checking your home and contents insurance or arranging dedicated transit cover.
Booking 2–3 weeks in advance is ideal, especially during busy periods. That said, we often assist with short-notice moves, so don’t hesitate to get in touch.
Yes. We can move bulky items such as upright pianos and large appliances. Please mention these when requesting a quote so we can bring the correct equipment.
You can pack yourself to save money, or use our professional packing service. If packing on your own, ensure boxes are sealed and ready before the removalists arrive.